Privacy Policy

Published:
Updated:

I. PRIVACY AND DATA PROTECTION POLICY
In compliance with current legislation, Limpiezas Lorena (hereinafter, also the Website) undertakes to adopt the technical and organisational measures necessary, according to the appropriate level of security to the risk of the data collected.

Laws included in this privacy policy
This privacy policy is adapted to current Spanish and European regulations on the protection of personal data on the internet. In particular, it complies with the following rules:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
  • Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights (LOPD-GDD).
  • Royal Decree 1720/2007, of 21 December, approving the Regulation implementing Organic Law 15/1999, of 13 December, on the Protection of Personal Data (RDLOPD).
  • Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the controller responsible for the processing of personal data
The controller responsible for the processing of personal data collected on Limpiezas Lorena is: Lorena Atencia Gil, with NIF: 79442174J (hereinafter, the Data Controller). Their contact details are as follows:

The controller responsible for the processing of personal data collected on Limpiezas Lorena is: , holder of NIF/CIF: and registered in: with the following registration details: , whose representative is: (hereinafter, the Data Controller). Their contact details are as follows:

Address: Avda Andalucia 92

Contact telephone: 666 58 94 16

Fax:

Contact email: hectmarsc@gmail.com

Registration of Personal Data
In compliance with the provisions of the GDPR and the LOPD-GDD, we inform you that the personal data collected by Limpiezas Lorena through the forms provided on its pages will be incorporated into and processed in our file for the purpose of facilitating, expediting and fulfilling the commitments established between Limpiezas Lorena and the User, or for maintaining the relationship established in the forms the User fills in, or to respond to a request or query made by the User. Likewise, in accordance with the provisions of the GDPR and the LOPD-GDD, unless the exception provided for in Article 30.5 of the GDPR applies, a record of processing activities is kept which specifies, according to their purposes, the processing activities carried out and the other circumstances established in the GDPR.

Principles applicable to the processing of personal data
The processing of the User’s personal data will be subject to the following principles set out in Article 5 of the GDPR and in Articles 4 and following of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights:

  • Principle of lawfulness, fairness and transparency: the User’s consent will be required at all times after being fully informed of the purposes for which the personal data are collected.
  • Principle of purpose limitation: personal data will be collected for specified, explicit and legitimate purposes.
  • Principle of data minimisation: the personal data collected will be only those strictly necessary in relation to the purposes for which they are processed.
  • Principle of accuracy: personal data must be accurate and always kept up to date.
  • Principle of storage limitation: personal data will only be kept in a form that permits identification of the User for as long as is necessary for the purposes of their processing.
  • Principle of integrity and confidentiality: personal data will be processed in a way that ensures their security and confidentiality.
  • Principle of proactive responsibility: the Data Controller will be responsible for ensuring that the above principles are complied with.

Categories of personal data
The categories of data processed on Limpiezas Lorena are only identifying data. Under no circumstances are special categories of personal data processed within the meaning of Article 9 of the GDPR.

The categories of data processed on Limpiezas Lorena are both identifying data and special categories of personal data within the meaning of Article 9 of the GDPR.

Special categories of personal data are understood to mean those revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as the processing of genetic data, biometric data intended to uniquely identify a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation.

For the processing of special categories of personal data, the User’s explicit consent will in all cases be required for one or more specific purposes.

Legal basis for the processing of personal data
The legal basis for the processing of personal data is consent. Limpiezas Lorena undertakes to obtain the User’s express and verifiable consent for the processing of their personal data for one or more specific purposes.

The User will have the right to withdraw their consent at any time. Withdrawing consent will be as easy as giving it. As a general rule, withdrawal of consent will not condition the use of the Website.

In cases where the User must or may provide their data through forms in order to make queries, request information or for reasons related to the content of the Website, the User will be informed if the completion of any of these forms is mandatory because such data are essential for the proper development of the operation carried out.

Purposes of the processing for which the personal data are intended
Personal data are collected and managed by Limpiezas Lorena with the purpose of facilitating, expediting and fulfilling the commitments established between the Website and the User, or for maintaining the relationship established in the forms the latter fills in, or to respond to a request or query.

Likewise, the data may be used for commercial purposes of personalisation, operational and statistical purposes, and activities related to the corporate purpose of Limpiezas Lorena, as well as for the extraction, storage of data and marketing studies to adapt the Content offered to the User, and to improve the quality, operation and browsing of the Website.

At the time when personal data are obtained, the User will be informed about the specific purpose or purposes of the processing to which the personal data will be put; that is, the use or uses to be made of the information collected.

Periods of retention of personal data
Personal data will only be retained for the minimum time necessary for the purposes of their processing and, in any case, only for the following period: 18, or until the User requests their erasure.

At the time when personal data are obtained, the User will be informed about the period during which the personal data will be stored or, when this is not possible, the criteria used to determine this period.

Recipients of personal data
The User’s personal data will not be shared with third parties.

In any case, at the time when personal data are obtained, the User will be informed about the recipients or categories of recipients of the personal data.

The User’s personal data will be shared with the following recipients or categories of recipients:

If the Data Controller intends to transfer personal data to a third country or international organisation, at the time when the personal data are obtained, the User will be informed about the third country or international organisation to which the data are intended to be transferred, as well as the existence or absence of an adequacy decision by the Commission.

Personal data of minors
In accordance with Articles 8 of the GDPR and 7 of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights, only those over 14 years of age may lawfully give their consent for the processing of their personal data by Limpiezas Lorena. If the data subject is under 14 years of age, the consent of their parents or guardians will be required for the processing, and such processing will only be considered lawful to the extent that they have authorised it.

Confidentiality and security of personal data
Limpiezas Lorena undertakes to adopt the technical and organisational measures necessary, according to the appropriate level of security to the risk of the data collected, so as to ensure the security of personal data and to prevent the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or the unauthorised communication of or access to such data.

The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data are transmitted securely and confidentially, as the transmission of data between the server and the User, and in return, is fully encrypted.

However, since Limpiezas Lorena cannot guarantee the impregnability of the internet nor the total absence of hackers or other persons who may fraudulently access personal data, the Data Controller undertakes to notify the User without undue delay when a personal data breach occurs that is likely to entail a high risk to the rights and freedoms of natural persons. In accordance with the provisions of Article 4 of the GDPR, a personal data breach means any breach of security leading to the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or to unauthorised disclosure of, or access to, such data.

Personal data will be treated as confidential by the Data Controller, who undertakes to inform and ensure by means of a legal or contractual obligation that such confidentiality is respected by its employees, partners and any person to whom the information is made accessible.

Rights deriving from the processing of personal data
The User has, over Limpiezas Lorena, and may therefore exercise against the Data Controller the following rights recognised in the GDPR and in Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights:

  • Right of access: This is the User’s right to obtain confirmation as to whether or not Limpiezas Lorena is processing their personal data and, if so, to obtain information on their specific personal data and on the processing that Limpiezas Lorena has carried out or may carry out, as well as, among other things, the information available on the origin of such data and the recipients of the communications made or planned regarding them.
  • Right to rectification: This is the User’s right to have their personal data modified if they prove to be inaccurate or, taking into account the purposes of the processing, incomplete.
  • Right to erasure (“right to be forgotten”): This is the User’s right, provided that the legislation in force does not establish otherwise, to obtain the erasure of their personal data when such data are no longer necessary for the purposes for which they were collected or processed; when the User has withdrawn their consent to the processing and there is no other legal basis; when the User objects to the processing and there is no other legitimate reason to continue it; when the personal data have been processed unlawfully; when the personal data must be erased in compliance with a legal obligation; or when the personal data have been obtained as a result of an offer of information society services directly to a child under 14 years of age. In addition to erasing the data, the Data Controller, taking into account the available technology and the cost of implementation, must take reasonable steps to inform controllers which are processing the personal data of the data subject’s request for the erasure of any links to those personal data.
  • Right to restriction of processing: This is the User’s right to restrict the processing of their personal data. The User has the right to obtain restriction of processing when they contest the accuracy of their personal data; when the processing is unlawful; when the Data Controller no longer needs the personal data, but the User needs them to lodge claims; and when the User has objected to the processing.
  • Right to data portability: In cases where the processing is carried out by automated means, the User will have the right to receive from the Data Controller their personal data in a structured, commonly used and machine-readable format, and to transmit those data to another controller. Where technically feasible, the Data Controller will directly transmit the data to that other controller.
  • Right to object: This is the User’s right to object to the processing of their personal data or to have the processing of such data by Limpiezas Lorena ceased.
  • Right not to be subject to a decision based solely on automated processing, including profiling: This is the User’s right not to be subject to a decision based solely on automated processing of their personal data, including profiling, unless otherwise provided by current legislation.

Thus, the User may exercise their rights by written communication addressed to the Data Controller with the reference “RGPD-limpiezaslorena.es”, specifying:

  • Name and surname of the User and a copy of their ID document. In cases where representation is accepted, identification of the person representing the User will also be required by the same means, as well as the document proving the representation. The photocopy of the ID document may be substituted by any other valid legal means that proves identity.
  • Request stating the specific reasons for the request or the information to which access is sought.
  • Address for notification purposes.
  • Date and signature of the applicant.
  • Any document accrediting the request being made.

This request and any other attached documents may be sent to the following postal address and/or email address:

Postal address: Avda Andalucia 92

Email: hectmarsc@gmail.com

Links to third-party websites
The Website may include hyperlinks or links that allow access to third-party websites other than Limpiezas Lorena, and therefore not operated by Limpiezas Lorena. The owners of such websites will have their own data protection policies and will, in each case, be responsible for their own files and their own privacy practices.

Complaints to the supervisory authority
If the User considers that there is a problem or breach of the regulations in force regarding the way in which their personal data are being processed, they will have the right to effective judicial protection and to lodge a complaint with a supervisory authority, in particular, in the State where they have their habitual residence, place of work or place of the alleged infringement. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (Agencia Española de Protección de Datos) (https://www.aepd.es/).

II. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY
It is necessary that the User has read and agrees with the conditions regarding the protection of personal data contained in this Privacy Policy, as well as that they accept the processing of their personal data so that the Data Controller can proceed with such processing in the manner, for the periods and for the purposes indicated. Use of the Website will imply acceptance of this Privacy Policy.

Limpiezas Lorena reserves the right to modify its Privacy Policy according to its own criteria, or due to a legislative, case-law or doctrinal change by the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. The User is recommended to consult this page periodically to be aware of the latest changes or updates.

This Privacy Policy was updated to adapt it to Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), and to Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights.